RETURNS & EXCHANGE POLICY
If you require and exchange or want to return an item we are more than happy to do so.
You Can return any item (excluding items purchase via promotions, special offers or sale items). Freight costs are the responsibility of the customer.
Refunds must be actioned within 30 days from original purchase date and will be in the form of a store credit or on an exchange basis. Return / Exchange items must be unused/un-washed with the original tags still attached; and in the original packaging which must be in the original condition.
Exchanges/Returns will under no circumstances be processed prior to receipt and inspection of the returned items.
Here are our simple guide lines for return or exchange:
1. You have 30 days from purchase to return your item(s) back to our Warehouse.
2. Item(s) were not On Sale, a special offer or promotion at the time of purchase.
3. Item(s) must be in the original packaging which must be in original condition. This includes branded dust bags, shoe boxes and accessory packaging. You don’t need the clear plastic packaging.
4. Item(s) must be unworn and unused with the original tags still attached.
5. Items sealed for hygiene reasons can only be returned if the seal is intact.
6. Underwear cannot be returned unless faulty.
7. All return/exchange items must be accompanied by our return / exchange form including the name of the person that has approved the return/exchange ( Please contact us via email @ The signature Bull ).
Although the greatest of care is taken both picking and packing your orders if it is a mistake on our part we will pick up the tab and get is fixed for you as quickly as we can.